Return & Refund Policy
Please make sure to read our return policy before returning any products.
If you are not satisfied with your purchase, You can write us on mail (teamgymbrothers@gmail.com) and return the products back to the following address.
Shanti Clothing
1st floor old leather factory ,near ecs school, C.P. colony Murar
Gwalior -474006
Madhya Pradesh
India.
Return Restrictions
- Tanktop can be returned only if the seal is not broken (if the seal is broken we consider them as used)
Required Return Conditions
- NOT washed
- NOT worn
- Original tags and labels are still attached
- Send back within 5 days after you receive your package (delivery days are not counted in the 5 days)
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Return Costs
We do not provide return labels with our orders and we do not refund the return costs for your package. If you wish to return something we recommend to check with your local post office or any carrier of your choice for the most affordable return option. As a shipper you are fully responsible for return package, therefore we recommend you insure your return with track and trace code.
You can always contact us for any return question at teamgymbrothers@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
- Stringers are not returnable due to hygiene issue, only size can be changed.
We do not accept returns for custom products (such as special orders or personalized items) Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically awarded by gift card of same amount of money but COD handling charges of Rs. 99 will be deducted.